We want you to be content with your purchase. If you are not entirely satisfied, you can return the product to us and we will either replace or refund it. Subject to the terms stipulated below and is only applicable to products purchased on TomatoWatches.Com. This policy forms part of the Tomato Watches Terms and Conditions.
4. Refunds and Charges
Products will only qualify for a refund if the products are returned in an unopened or unused packaging, or if products delivered were defective, damaged or faulty upon delivery. In this instance the customer must notify Tomato Watches in writing via email to [email protected] within 48 hours of the product arriving.
Refunds will be in the same form as the original payment. Courier costs for faulty / defective products returned to Tomato Watches at S. Bacher & Co 5-7 Ayrshire Avenue, Longmeadow, Modderfontein, 1645 will be covered by Tomato Watches. Courier costs for unwanted products will be deducted from the refunded credit to the customer’s chosen payment method.